Website & Service Terms

Terms and Conditions

These Terms and Conditions apply when visitors use the SLP Technologies website, request information, accept quotations, or purchase products and services from SLP Technologies. They are written to explain our standard business terms in clear, practical language.

Last updated: July 2026

Introduction

By using this website, requesting information, approving a quotation, placing an order or purchasing products or services from SLP Technologies, you agree to these Terms and Conditions unless we have agreed different terms with you in writing.

Products and Services

SLP Technologies supplies retail security and technology solutions, including EAS systems, tags, labels, accessories, installation support, maintenance and related loss prevention, display security, customer counting and CCTV solutions.

Quotations and Pricing

Pricing may vary depending on the products selected, quantities, installation requirements, exchange rates, availability and the scope of the project. Quotations are valid only for the period stated on the quotation. If no period is stated, please confirm pricing with us before placing an order.

Orders and Payments

Orders may require written acceptance and/or payment before they are processed. Unless otherwise agreed in writing, goods remain the property of SLP Technologies until they have been paid for in full.

Installation and Delivery

Delivery and installation timeframes are estimates and may depend on stock availability, site readiness, access arrangements and third-party service providers. We will make reasonable efforts to meet agreed timelines and keep customers informed of any changes.

Customer Responsibilities

Customers must provide accurate information, safe site access, electricity and network points where required, and ensure that the installation area is ready before work begins. Delays caused by incomplete site preparation may affect delivery or installation timing.

Warranties

Products may carry manufacturer or supplier warranties, subject to correct use, installation, maintenance and the relevant warranty terms. Warranty coverage may not apply where products have been misused, damaged, modified or installed incorrectly by third parties.

Returns and Repairs

Returns, repairs or replacements are assessed according to the product condition, warranty status, supplier policy and applicable South African consumer laws. Please contact us before returning any product so that we can advise on the correct process.

Limitation of Liability

SLP Technologies will not be liable for indirect losses, loss of profit, downtime, theft, stock loss or damages caused by misuse, incorrect installation by third parties, power issues, network issues or unauthorised modifications. Our products and services are designed to support security and operational visibility, but no system can guarantee complete prevention of loss or interruption.

Website Use

The content on this website is provided for general information. We aim to keep information useful and accurate, but website content, product details and availability may change without notice.

Intellectual Property

The website text, images, branding, layout and content belong to SLP Technologies or its licensors and may not be copied, reused or distributed without permission.

Privacy

Personal information is handled according to our Privacy Policy. Please review the Privacy Policy to understand how we collect, use and protect personal information.

Changes to Terms

SLP Technologies may update these Terms and Conditions from time to time. The updated version will apply from the date it is published on this website, unless stated otherwise.

Governing Law

These Terms and Conditions are governed by the laws of South Africa.

Contact Details

Questions About These Terms?

If you have questions about these Terms and Conditions, or if you need clarification before accepting a quotation or placing an order, please contact us.

SLP Technologies Email: neil@slptech.co.za Phone: +27 82 441 2003 / 011 234-7130